Modern Customer Support for SaaS

Take your users out
To Dinner

The community-based customer support platform for SaaS.
Coming soon.

One-to-one interactions don't scale. Support your users in a way that saves everyone time and money.

Googleable Solutions

Don't hide your customer service behind email and chat widgets. Pubb's public platform lets your users find solutions to their problems with ease.
Wisdom of the Crowds

Sometimes other users know best. Harness their wisdom by using our platform.
Great ROI

Make customer support fun again. Every issue you solve can help another user down the line – even while you sleep.

Showcase Community Highlights

Go beyond testimonials. Let your top users speak for you where they can respond to questions from potential users.
Go Beyond Email

With Pubb.at, your users gain a place to chat about your product with the same power you've come to expect from chat apps like Slack and Facebook.
Capture Your Biggest Fans

Nothing feels more welcome than a personal invite. Create invites for specific social media accounts, allowing your invitee to sign in without creating yet another account.

Make Users Feel Appreciated

Helping your users on a public platform shows the world how much you care.
Get Feedback Automatically

Pubb.at automatically follows up with users who post and surveys their satisfaction level at just the right moment.
Send Direct Messages

Sometimes nothing solves a problem better than a quick 1-to-1 chat. In those cases, Pubb.at has got you covered.

Organize Effortlessly

Email is a mess. Give yourself an easier time by creating custom channels dedicated to the topics around your product.
Save Time on Support

Our optimized workflow helps you serve quick and accurate responses to your users in need.
Publicize Your Solutions

Don't hide your product's solutions behind a sign-in wall. Take advantage of search engine indexing and help your users help themselves.

Ready to supercharge your service?